Legal
INFORMATION NOTICE REGARDING THE PROCESSING OF PERSONAL DATA
(Murat Aktaş Health Center Turkey Health Tourism Industry and Trade Limited Company) This Information Notice has been prepared by Murat Aktaş Health Center Turkey Health Tourism Industry and Trade Limited Company to inform you, the data subjects, about the processing of your personal data within the framework of the Personal Data Protection Law No. 6698 ("KVKK"), the Basic Law on Health Services, the Patient Rights Regulation, and other relevant legislation.
As the Data Controller, we are required to publish this text on our website in order to fulfil our obligation to provide information under the Personal Data Protection Law No. 6698 and to inform third parties whose personal data is processed, as relevant persons, about how the data obtained from our internet environment is processed.
Your data is processed within the scope of our company's production policy and activities covered by our legal obligations and regulations arising from Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on the Protection of Consumers, the Distance Contracts Regulation, and other legislation. These data are obtained and processed using internet browsing data, i.e. cookies, belonging to the relevant persons who perform transactions on the website or mobile applications.
Detailed information can be found in the "Personal Data Protection and Processing Policy" and the "Information Notice".
The purposes of this processing can be summarised as follows: Verifying customer information related to product sales and complaints, Recording it for subsequent confirmation purposes, Increasing customer satisfaction, analysing preference management, and informing registered customers of current discounts, Making special promotions, offering promotions and marketing offers, Improving the content of the website or mobile application according to you and/or determining your preferences, Ensuring the operation and functionality of the website, Health tourism consultancy, treatment planning, overseas patient referral and service organisation, Conducting promotional, advertising and marketing activities, Managing operational processes with contracted institutions abroad and domestically, Creating digital content (visual/audio materials, promotional videos, patient satisfaction content, etc.), Carrying out our company's corporate promotional activities, Customer satisfaction analyses and quality control studies, Finance, accounting, tax and invoicing transactions, Fulfilling legal obligations, managing disputes and creating evidence, Ensuring the security of information systems, backup, archiving and implementing data security measures for the purposes of
To fulfil legal obligations under the Turkish Criminal Code, Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on the Protection of Consumers, and the Remote Contracts Regulation.
Your data is stored using numerical and letter codes in accordance with the KVKK and Turkish Criminal Code legislation. The types of cookies used are categorised under different headings but are generally divided into two types: persistent and temporary cookies. Persistent cookies are created when you first visit the website; they remain on your device for the duration of the cookie's "lifespan", i.e. its validity period, or until you delete them. When you revisit the website using your defined device, these cookies become active again. Temporary cookies are known as "session cookies". Temporary cookies are valid for the duration of the "browser session". The browser session begins when you open your internet browser window and ends when you close your browser window. When the browser is closed, all temporary cookies are deleted. Another distinction in cookie classification is between "first-party cookies" and "third-party cookies". First-party cookies are cookies designed and used directly by Gri Creative. Third-party cookies, on the other hand, belong to and are managed by third parties such as Gri Creative's business partners, service providers, etc.
When classifying cookies according to their function or purpose, they are divided into four main groups: "strictly necessary cookies", "performance cookies", "functionality cookies" and "advertising/targeting cookies".
Strictly Necessary Cookies These cookies enable the user to navigate and use specific parts of the website, such as secure pages. Without them, important parts of the website cannot be used.
Performance Cookies These cookies enable the website to remember user preferences, such as language settings, providing an improved, more personalised experience.
Functionality Cookies These cookies collect data about user behaviour. All data collected is anonymous, and functional cookies cannot track user activity on other websites. This information is used to compile reports to improve the website. Functional cookies may also include those that provide services requested by the user.
Targeting and advertising cookies These cookies are used to display relevant advertisements to the user and their interests. These cookies can also be used to measure the effectiveness of an advertising campaign that the user interacts with while visiting certain web pages and enable communication with potential advertisers.
1- Performance Cookies A a- Cookie: Google Analytics b- Description: These cookies are used to analyse how users use the website using mathematical codes. This information, including the IP address, is transferred to Google and stored on servers located in the United States. For more information about the use of Google Analytics (including opt-out options), please visit. c- Privacy Policy; B a- Cookie; Hotjar b- Description; It conducts anonymous analysis to enhance user performance and provide a better experience. c- Privacy Policy;
2- Advertising/Targeting Cookies A a- Cookie; Google Analytics b- Description: Identifies customer interests and ensures that cookies related to those interests reach the relevant parties. c- Privacy Policy; B a- Cookie; Facebook Pixel b- Description; Identifies customer interests and ensures that cookies related to those interests reach the relevant parties. c- Privacy Policy; C a- Cookie; Google Ads b- Description; Facilitates access to the most suitable options by utilising past records to provide a better customer experience. c- Privacy Policy;
The privacy and cookie opt-out options for these cookies vary depending on the browser used, but you can restrict, block, delete cookies, or set your browser to alert you when cookies are sent to your device through your browser settings. Different methods may be required for different internet browsers; you can find detailed information on this in the "Help" section of your internet browser. You can access the opt-out options and privacy policies for browsers via the links below:
Chrome: Firefox: Internet Explorer: Safari:
Below are details on the steps required to prevent the use of cookies on different internet browsers:
Internet Explorer
- Open the desktop and tap or click on the Internet Explorer icon on the taskbar.
- Tap or click on the Tools button and then on Internet Options.
- Click or tap on the Privacy tab, then move the slider under the Settings tab upwards to block all cookies and click or tap on the OK button.
- Click on the three dots in the top right corner of your Microsoft Edge browser and go to the Settings tab.
- In the new window that appears, select Select items to clear, then select the sections you want to clear in the window that appears.
- There are many sections here. You can start the clearing process by selecting the ones you want.
- Open the Chrome web browser on your computer.
- Click on More Settings in the top right corner.
- Click on Advanced at the bottom.
- Under the "Privacy and Security" heading, click on Content Settings.
- Click on Cookies.
- Under "All cookies and site data," search for the website's name.
- Click the Remove icon on the right side of the site.
- Click the Firefox Menu button and select Options.
- Select the Privacy & Security panel and go to the History section.
- Change the Firefox setting to use custom settings for history.
- Click the Show Cookies button. The Cookies window will appear.
- In the Search: field, enter the name of the site whose cookies you wish to delete. Cookies matching your search will be displayed.
- Select the cookies you wish to delete and click the Delete Selected button.
- Click the Close button to close the Cookies window. Then close the about:preferences page.
- Open Safari and select Preferences.
- Click on the Privacy option.
- Click on Website Data.
- Select one or more websites and then click Delete or Delete All.